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Ascendr
Ascendr is a cutting-edge digital customer onboarding platform tailored for Independent Software Vendors (ISVs) to streamline and enhance their customer onboarding experience. This versatile tool is an ideal solution for customer success managers, project managers, implementation consultants, and systems analysts who require an efficient approach to simplify intricate projects into well-defined objectives. Experience the power of Ascendr’s visually appealing customer portal, where you can instantly share updates and engage with your customers in real time, fostering a seamless and collaborative onboarding process.
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( votes)SnapCall
SnapCall bridges the gap between businesses and those customers with image solutions powered by AI. SnapCall helps businesses from any industry and their Support teams to solve faster and more efficiently plenty of use cases with video.
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( votes)Otis Alderley LLC
Otis Alderley specializes in partnering with early-stage to late-stage startups as well as small to mid-sized enterprises, offering a comprehensive range of solutions. Our core competency lies in enhancing the customer experience throughout the entire customer lifecycle, from initial consideration to eventual advocacy. Our primary focus centers on achieving operational excellence by addressing crucial aspects such as strategic planning, streamlining business processes, optimizing systems, and efficient overall operations and performance management.
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( votes)CourseProfs
CourseProfs has 15+ years of experience in the online learning space, building Customer Education academies that reduce customer churn, create efficiency for support teams, and streamline client and partner training at scale. We work with clients across all timezones and we are an accredited Thinkific Plus expert partner and a Techsmith channel partner. Contact us for a no-obligation chat on how we can help.
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( votes)Fractional Customer Success
F/cs – Fractional Customer Success ™ is here to engage with Leaders to help you deliver an organizational Customer Success philosophy or to help you unwind and existing function that has become a bird’s nest op just-in-time processes and tactics that have created a reactive Customer Success Function.
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( votes)Kristi Faltorusso
Kristi Faltorusso is an industry leader and influencer whose is offering her services and expertise to provide consulting for B2B SaaS companies. Her website offers an array of resources and templated for Customer Success professionals
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( votes)River Consulting Group
The River Consulting Group helps Customer Success teams deliver with high impact by providing strategic advice and guidance to CEOs, CCOs, and Leaders. We also deliver the lighthouse strategy, the CS framework used by the pacesetters in cloud for low customer acquisition cost and hight satisfaction!
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( votes)SuccessEngine
SuccessEngine provides fractional Customer Success support for B2B technology companies and training for Customer Success teams across Australia and New Zealand.
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( votes)Zenya Learning
Zenya Learning is ready to partner with your business to plan, design, and deliver effective training that helps employees and customers reach and surpass their business goals with your products. We’ll work with you to ensure that you have the right performance support at the right time. No matter the delivery method, from online or self-learning to instructor-led classroom sessions, Zenya is here to help. Need to use an LMS and/or a Support Portal? We can help you to choose the right product for your needs.
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( votes)Everetics
Everetics provides practical, solutions-focused strategies grounded in real-world Support and Service operations with hands-on experience. Our goal is to save you money and turn customer service into a revenue stream by optimizing your customer experience.
