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CXConnect ai
CXConnect is The Answer Layer, providing real-time insights into the voices of your customers.
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( votes)SuccessGuardian Academy
SuccessGuardian Academy is an open learning platform built specially for Customer Success professionals and leaders. All courses are fully accessible and focus on real-world CS skills that actually help in day to day work. The goal is to create a place where CSMs can continually learn, adapt, and grow together as the role evolves.
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( votes)The Velaris Mini-MBA in AI for Customer Success
The Velaris Mini-MBA in AI for Customer Success is built for Customer Success professionals who want to stay relevant as AI reshapes how post-sales teams work. The program covers how to prompt effectively, how to design and build AI agents for real CS workflows, and how to think about applying AI beyond individual use, at the team and organizational level.
You’ll develop the skills and judgment needed to work productively with AI, contribute meaningfully to AI-driven initiatives, and stay ahead as Customer Success teams become increasingly AI-enabled.
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( votes)MacMillan Client Strategies
MacMillan Client Strategies offers collaborative consulting from a 10+ year Customer Success executive for Planhat optimization, Customer Success department scalability. and increased post-sales revenue.
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( votes)CX Tech
CX Tech provides multiple courses for both Customer Success Managers and CS Leaders to take their game to the next level. The courses include Masters level content in Customer Experience Management (CXM) and provide the learner with a holistic understanding of CS and immediately applicable strategies and content.
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( votes)Night Harbor Consulting
Night Harbor Consulting was founded with the belief that exceptional and sustainable business performance goes beyond great products and sales execution. It requires a thoughtful investment in the full customer lifecycle. We help recurring revenue companies design and continuously improve their Customer Success programs to be fully integrated into their GTM strategy and perform better across the business.
Night Harbor Consulting provides a range of services including Program Advisory, GTM Design, Organizational Performance, and Financial Analysis.
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( votes)CX Factory Advisory
CX Factor Advisory builds exceptional Customer Experience programs to drive Growth (Gross Revenue) and Retention. We are driven to create lifelong success practitioners focused on achieving customer outcomes. Whether your Customer Success program is developing from the ground up or refining existing processes, you are enabled with proven, reliable solutions that directly impact positive growth, especially in a tight capital economy, so SaaS tech organizations can focus on sustaining and growing the business.
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( votes)Lumopath
Customer Success is notoriously messy, forcing leaders to make critical decisions based on gut instinct and anecdote. Lumopath is the AI Copilot built to eliminate that guesswork, giving CS leaders the objective, data-driven visibility required to lead confidently and effectively. Lumopath automatically measures your team’s most vital resource – time – to derive better customer outcomes with minimal overhead.
Improve capacity planning, unblock team performance, and run data-driven 1-on-1’s. Lumopath makes you a better manager, leader, and advocate for your organization.
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( votes)SBI Growth
SBI Growth delivers integrated solutions that combine growth consulting, GTM operations design, and talent productivity acceleration — each powered by AI insights and led by practitioners who’ve done the work. Our Talent and Training solutions include programs to improve selling and negotiation skills, develop frontline managers, and help to improve the performance of Customer Success teams.
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( votes)Melo Associates
Melo Associates serves as a strategic hiring partner across SaaS and Tech, Management Consulting, and Manufacturing, specializing in Revenue roles. We have a large focus on Customer Growth roles, everything a Chief Customer Success Officer might own, including Customer Success, Sales Leadership, Consulting, Professional Services, Account Management, Solution Engineering, Customer Support, and more. Our two core services are targeted external recruitment and a company-wide Employee Mobility Program. Through external recruitment, we build high-impact teams across all levels. Through our Employee Mobility Program, we reduce attrition, cut costs, and unlock internal talent. At Melo Associates, we create opportunities that strengthen teams and fuel sustainable growth.
