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Intellum
Intellum is an education management platform that includes everything that is needed to create, present, manage, track, and improve highly-engaging educational experiences.
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( votes)inSided
inSided by Gainsight, is a Customer Success Community platform for SaaS and subscription-based companies. The platform is used by hundreds of companies to drive product adoption, increase retention and build lasting customer advocacy. Through a combination of customer community, knowledge base, and product feedback features, inSided facilitates customer engagement, discussion, and idea generation.
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( votes)CompleCSM ai
CompleteCSM is an analytics engine that enables CSMs to use AI and predictive intelligence to amplify insights and drive next best customer actions.
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( votes)Adaptive Pulse
Adaptive Pulse is a natural language and machine learning system designed to analyze customer data points across various sources. Its early warning system allows you to use data driven insights to prioritize accounts and act immediately.
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( votes)Donna Weber
Donna Weber is the world’s leading expert in customer onboarding. For more than two decades, she’s helped high-growth startups and established enterprises transform new customers into loyal champions. Successful companies hire Donna to increase customer retention, decrease time to first value, reduce implementation costs, and scale Customer Success organizations.
User Review
( vote)involve ai
involve ai is a data-driven platform that gives you complete visibility into all your customers so you can reduce churn and increase upsell opportunities and customer success satisfaction.
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( votes)Totango
Totango was the very first Customer Success Platform (CSP) on the market, and is the only CSP vendor to date to offer a free version that offers full access to the entire set of features and functions. Totango includes analytics, customer health scoring, CS team management, project management, journey templates, and integrations with a wide range of 3rd party applications — and more.
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( votes)Regalix
Regalix, a market leader in Customer Success, is helping businesses at every step of their customer journey. Onboarding, renewal, and operations implementation, or inbound customer support, Regalix team is hands-on in this regard. Headquartered in San Mateo, USA, Regalix has partnered with F500 clients in its 17 years of existence.
User Review
( votes)No More Voodoo Hiring: Avoiding Management Debt
Rav Daliwal on “Voodoo hiring”: Not understanding or considering the contextual skills and experience needed to make their own customers successful is one of the biggest hurdles founders and Customer Success leaders need to overcome in order to minimise the management debt caused from mis-hiring.
User Review
( vote)ClientSuccess
ClientSuccess is the customer success platform that empowers B2B SaaS companies to proactively manage post-sales customer relationships, measure customer health, maximize customer revenue, and drive a culture of customer success. We enable front-line CSMs through a simple, yet powerful platform and empower SaaS Executives through actionable insights & intelligence.
