Customer SuccessCon

Since 2013, Customer SuccessCon conversations have addressed the fundamental realities of the emerging process of Customer Success. Led by Mikael Blaisdell, Executive Director of The Customer Success Association, Customer SuccessCon is about the art and science of Customer Success. We look at the current state of the profession and into a road map to its future — and yours. The conference speakers include some of the most experienced and visionary thought leaders in the global Customer Success community.

Throughout the conference program and the Reception that follows, there are opportunities for networking with other Customer Success executives facing similar challenges. The initial sessions last for an afternoon. The interactions and work of building the profession and its operational groups, however, will continue long after.